Frequently Asked Questions

1. What is a mains cut-off device (NFS)?
Answer:
A mains cut-off device isolates the drive when not in use from the mains supply. As soon as a key on the handset is pressed, the drive is automatically reconnected to the mains.
2. How can you tell whether a drive has a mains cut-off device?
Answer:
If the drive is equipped with a normal mains plug, then it does not have a mains cut-off device.        

The mains cut-off device is located in a small housing which forms a unit with the mains plug (similar to plugs used on mobile phones etc.).

3. What is emergency lowering?
Answer:
A drive featuring emergency lowering can still be operated to travel back to the initial (home) position in the event of a power failure.
4. How can you tell whether a drive features emergency lowering?
Answer:
Depending on the version, emergency lowering is archived by means of one or two 9V block batteries fastened to the outside of the housing.
The batteries can be secured to protect them during transit and must be connected prior to initial operation.
5. How can a dual drive be removed for servicing?
Answer:
So called closers are located on the left and right in the housing cover. These can be pulled lengthways out of the drive. When the closers are open, the knuckle pins are visible and the drive can be taken out of the bracket from underneath. Since the closers must reliable engage, they may prove somewhat difficult to release.       

Caution: Before removing, allow all the sections of the bed to return to the home position. Otherwise the moveable parts of the piece of furniture might fall back uncontrollably after removal of the drive and cause serious injury.

6. How can a single drive be removed for servicing?
Answer:
A single drive is fastened in the bracket with so called bolts. These bolts can be removed using simple tools. As soon as the bolts have been removed from the location points, the drive can be taken out of the bracket.       

Caution: Before removing, allow all the sections of the bed to return to the home position. Otherwise the moveable parts of the piece of furniture might fall back uncontrollably after removal of the drive and cause serious injury.